You have 14 days from delivery to exercise your right of withdrawal, without having to provide any reason.
How it works
- Fill out the form below with your order details.
- Receive confirmation and return instructions via email.
- Send the item back intact, in its original packaging.
Return costs
Return costs for a simple change of mind are borne by the customer. If the return depends on a defect or an error attributable to Frank14, the necessary costs will be covered by us.
Refund
The refund will be issued using the same payment method used for the order, once the return has been received and verified.
For any questions, write to us at info@frank14store.com
